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This FAQ explains the customer-visible controls you can use to manage what you share with Babbily. Babbily does not use your chats to train generative models by default unless you give explicit permission, and Babbily does not sell your personal information. Babbily may use account information for verification, billing, support, safety, product communications, and aggregated usage insights.
Do not send passwords, verification codes, private keys, payment card numbers, government identifiers, or confidential files you are not allowed to use in Babbily.

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Quick control map

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FAQ

You control what messages you send, what files you attach, what memory you keep, which apps you connect, which plugin actions you approve, which chats you share, and which supported Library items you delete.
Open Settings > Memory to review your Memory Profile and memory citations. You can ask Babbily to forget something, or delete eligible citations from the Memory page.Try:
After a confirmed removal, the item is no longer used as saved memory. Original chat history remains and may still supply that information in the current conversation or eligible past-chat lookup. Remove that history separately if needed. See memory controls and review. If you cannot remove something from the UI, contact support.
No. Your personal Memory Profile remains separate. A team owner can enable Shared team memory for a team workspace, which lets useful facts from team-workspace chats become shared context for current members.All members can see whether the setting is enabled. Authors and the owner can delete eligible shared entries, and turning the setting off stops new additions.
Temporary Chat is for conversations you do not want saved in normal chat history or Library. Temporary chats are not meant for sharing, do not use or update Babbily memory, and are not used to train Babbily’s models.Temporary Chat is still a work surface, so avoid entering passwords, private keys, payment details, or other secrets.
Plugins let Babbily use access you authorize in the connected app. Connected apps may limit what Babbily can see or do based on your role and permissions.Some connected-app actions ask for approval before they run. Review sends, updates, billing-related changes, customer-data actions, and workspace changes carefully before approving.
Use Settings > Plugins to manage connected apps where controls are available. If you do not see a disconnect option, revoke access from the connected app’s own settings and contact support if you still need help.Removing plugin access does not delete content inside the connected app.
When you make a chat public, anyone with the share link can view the messages plus any attachments, generated media, citations, or other content included in the shared thread. They do not get access to your account, settings, billing, plugins, or memory controls.Public shared threads may be discoverable in Google Search Results when public search visibility is enabled. Make a link private when the thread no longer needs to be public.Review the thread before sharing it.
You can delete supported Library items such as chats, saved media, and translations. Deleting a saved media item removes it from your Library. Deleting a chat removes the chat from your saved thread list.Some deletion actions cannot be undone.
Select your name at the bottom of the sidebar to open your account menu, then choose Log out. Babbily reloads to the login page and clears your account’s data saved in that browser, such as Temporary Chat state, sidebar order, your selected model, composer tool choices, your last workspace, and News reading history. Theme and language stay, and some other preferences may reset.Logging out also tries to sign you out of Babbily on your other devices. Babbily doesn’t confirm this on screen, and another device can occasionally stay signed in, for example during a temporary service problem. To be sure, open Babbily on your other devices and log out there too. If you can’t reach a device, such as one that was lost, contact support. If other Babbily tabs are open in the same browser, they go to the login page.See Log out and switch accounts.
Babbily uses error monitoring to find and fix problems. Before a report leaves Babbily, it is filtered to remove the messages you send, AI prompts and responses, cookies, sign-in tokens, API keys, and chat, artifact, and file titles.Filtering is not a guarantee. Every report includes the error message, and an error message can occasionally quote text that was on the page, such as part of a message or a title. Filtering also recognizes only common formats. Reports can also include the page address with sensitive values removed, browser and device details, and network details such as your IP address. Keep passwords, keys, and other secrets out of chats and titles. See Security and procurement for details.
In Settings > Account, you can update your email address, reset your password, manage passkeys, or log out. For account deletion or data you cannot remove yourself, contact support. Some information may need to be retained where required for safety review or feedback handling.

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Before contacting support

Include:
  • Your account email.
  • The page or feature involved.
  • What you expected to happen.
  • What happened instead.
  • Approximate date, time, and timezone.
  • Browser, device, and operating system.
  • Your plan or team role if it matters.
  • Error text or screenshots with sensitive details hidden.

Privacy and data

Learn the practical privacy basics for everyday use.

Contact support

See what to include and what not to send when you need help.
Last modified on October 7, 2026