Data controls and privacy FAQ
Review practical controls for memory, Temporary Chat, plugins, sharing, Library items, and account help.
Data export and deletion
Understand what you can copy, download, delete, disconnect, or request through support.
Trust and data boundaries
Understand safe handling for chats, files, memory, plugins, sharing, teams, and support.
Security and procurement
Prepare for privacy, security, billing, SSO, and procurement review.
What you control
You choose:- What messages you send.
- What files you attach.
- What memory you save or delete.
- Whether team-workspace context is appropriate for Shared team memory.
- Which apps you connect.
- Which plugin actions you approve.
- Which chats or saved media you share.
- Which saved items you delete.
Keep sensitive information out of chat
Do not enter or upload:- Passwords.
- API keys.
- Private keys.
- Verification codes.
- Payment card numbers.
- Government identifiers.
- Confidential data you are not allowed to use in Babbily.
Memory controls
Use Settings > Memory to review saved context and remove eligible memory citations. You can also tell Babbily what to forget in chat. Your personal Memory Profile is separate from team-workspace memory. If a team owner enables Shared team memory, useful facts from team-workspace chats can become available to current team members. Check the setting under Settings > Team and only use team chats for context the whole team is allowed to reuse. Forgetting saved memory does not delete the original chat. Review memory controls and remove chat history separately when needed. Older items marked Needs review are excluded from saved-memory use until approved.Plugin controls
Use Settings > Plugins to connect apps and manage connected-app access where controls are available. If you do not see a disconnect option, revoke access from the connected app’s own settings and contact support if you still need help. Some plugin actions require your approval before they run.Sharing controls
Team sharing and public share links have different audiences:- Team-workspace shares give current team members read-only access to supported chats or saved media. You can share with specific members or everyone in the team.
- Public share links can be opened by anyone with the link and may be discoverable in Google Search Results when public search visibility is enabled.
Error reports
Babbily uses error monitoring to find and fix problems. Before a report leaves Babbily, it is filtered to remove the messages you send, AI prompts and responses, cookies, sign-in tokens, API keys, and chat, artifact, and file titles. Filtering is not a guarantee. Every report includes the error message, and an error message can occasionally quote text that was on the page, such as part of a message or a title. Filtering also recognizes only common formats. Reports can also include the page address with sensitive values removed, browser and device details, and network details such as your IP address. Keep passwords, keys, and other secrets out of chats and titles. See Security and procurement for the full list.Account help
On a shared computer, log out when you finish. Logging out clears your account’s data saved in that browser and also tries to sign you out on your other devices. Babbily doesn’t confirm that on screen, so log out on your other devices too when it matters. See Log out and switch accounts. If you need help removing data you cannot manage from the product UI, contact support.Contact support
Learn what to include in a support request and what sensitive details to leave out.