Login and invite troubleshooting
Fix sign-in, verification, password reset, and team invitation issues.
Passkeys
Add passkeys for faster, passwordless sign-in on supported web browsers and devices.
Team admin guide
Invite teammates, manage members, and understand owner-only team controls.
Create an account
1
Open Babbily
Go to Babbily and choose Sign Up.
2
Choose a sign-up method
Continue with a supported social sign-in option or enter your email address.
3
Verify your email
If Babbily sends a confirmation code, enter the code from your email.
4
Finish account setup
Add your name, confirm the required account details, and complete the onboarding screens. New users may be prompted to add a passkey during setup.
5
Start your first chat
After setup, open a new chat and send your first message.
Babbily may ask you to confirm that you meet the minimum age requirement before continuing.
Sign in
Use the same method you used to create your account. If you signed up with a social sign-in option, choose that option again. If you created a password for email sign-in, use your email address and password. If you have added a passkey, choose Sign in with passkey on the web login screen and follow your browser or device prompt. If Babbily says the account was not found, check that you entered the same email address you used during sign-up. If Babbily says the account already exists, switch to Log In instead of Sign Up.Use passkeys
Passkeys let you sign in without typing your password on supported web browsers and devices. You can use Face ID, Touch ID, Windows Hello, a password manager, or a hardware security key when your browser and device support it.Add a passkey
1
Open account settings
Go to Settings > Account.
2
Add a passkey
In Passkeys, choose Add passkey.
3
Follow the prompt
Complete the browser, device, password manager, or security key prompt.
4
Save the passkey
Name the passkey if prompted so you can recognize it later.
Manage passkeys
Open Settings > Account to add another passkey, rename a passkey, or remove a passkey you no longer use.Passkeys are currently available on web browsers. Native app passkey support will come later. If Sign in with passkey or Add passkey is hidden, your current browser, device, or account state may not support passkeys yet.
Reset your password
If you use email and password sign-in:1
Open the recovery flow
Choose Forgot your password? from the sign-in page.
2
Enter your email
Use the email address on your Babbily account.
3
Check your email
Enter the reset code Babbily sends you.
4
Create a new password
Choose a new password and return to sign-in when Babbily confirms the update.
Accept a team invite
Team invitations are sent by email. Open the invitation link from the account you want to use with the team.1
Open the invite link
Use the latest invite email from your team owner.
2
Sign in or create an account
If prompted, sign in. New users may need to finish onboarding before accepting the invite.
3
Accept the invitation
Review the team name, then choose Accept invitation.
4
Confirm access
After accepting, open Babbily and check Settings > Team.
Manage account settings
Open Settings > Account to review account details, update available profile fields, manage passkeys, request password help, or log out. For data you cannot remove yourself, account deletion requests, or access issues that remain after troubleshooting, contact support.Data export and deletion
Understand what you can copy, download, delete, or request through support.