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Use this guide when you are joining Babbily for the first time, returning to your account, or helping a teammate get access.

Login and invite troubleshooting

Fix sign-in, verification, password reset, and team invitation issues.

Passkeys

Add passkeys for faster, passwordless sign-in on supported web browsers and devices.

Team admin guide

Invite teammates, manage members, and understand owner-only team controls.

Create an account

1

Open Babbily

Go to Babbily and choose Sign Up.
2

Choose a sign-up method

Continue with a supported social sign-in option or enter your email address.
3

Verify your email

If Babbily sends a confirmation code, enter the code from your email.
4

Finish account setup

Add your name, confirm the required account details, and complete the onboarding screens. New users may be prompted to add a passkey during setup.
5

Start your first chat

After setup, open a new chat and send your first message.
Babbily may ask you to confirm that you meet the minimum age requirement before continuing.

Sign in

Use the same method you used to create your account. If you signed up with a social sign-in option, choose that option again. If you created a password for email sign-in, use your email address and password. If you have added a passkey, choose Sign in with passkey on the web login screen and follow your browser or device prompt. If Babbily says the account was not found, check that you entered the same email address you used during sign-up. If Babbily says the account already exists, switch to Log In instead of Sign Up. For your security, after you sign in or reset your password, Babbily only takes you to pages on Babbily.

Stay signed in

Babbily keeps you signed in through short connection problems and slow page loads:
  • If your connection drops, a small “Reconnecting…” indicator appears after a few seconds. You can keep typing, and the indicator clears on its own when the connection returns.
  • If a page can’t finish loading your account, a dialog titled We couldn’t load your account appears. You’re still signed in, and Babbily keeps trying. Choose Reload or, when it appears, Retry to try now, or choose Log out.
  • While your account loads, your account menu can show “Restoring session…”.
Babbily signs you out automatically only in a few cases, such as when you logged out on another device or your session expired. If that happens, the login page explains why. See Signed out unexpectedly.
Babbily needs cookies to keep you signed in. If your browser blocks cookies for Babbily, allow them for this site, then sign in again.

Use passkeys

Passkeys let you sign in without typing your password on supported web browsers and devices. You can use Face ID, Touch ID, Windows Hello, a password manager, or a hardware security key when your browser and device support it.

Add a passkey

1

Open account settings

Go to Settings > Account.
2

Add a passkey

In Passkeys, choose Add passkey.
3

Follow the prompt

Complete the browser, device, password manager, or security key prompt.
4

Save the passkey

Name the passkey if prompted so you can recognize it later.
New users may also see Set up passkey during setup. If you skip it, you can add one later from Settings > Account.

Manage passkeys

Open Settings > Account to add another passkey, rename a passkey, or remove a passkey you no longer use. A setup reminder may stop appearing once you have a registered passkey; you can still manage passkeys from settings.
Passkeys are currently available on web browsers. Use another sign-in method in the native app if passkeys are unavailable. If Sign in with passkey or Add passkey is hidden, your current browser, device, or account state may not support passkeys yet.

Reset your password

If you use email and password sign-in:
1

Open the recovery flow

Choose Forgot your password? from the sign-in page.
2

Enter your email

Use the email address on your Babbily account.
3

Check your email

Enter the reset code Babbily sends you.
4

Create a new password

Choose a new password and return to sign-in when Babbily confirms the update.
If you signed up with a social sign-in option and did not add a password, continue with that sign-in option. To add email and password sign-in, go to Settings > Account and choose Set a password.

Accept a team invite

Team owners invite you by email. Invitations don’t expire: an invitation stays pending until the team owner cancels it or you decline it.
1

Open the invite link

Open the link in the invitation email. If the team owner canceled your invitation and invited you again, use the newest email.
2

Confirm the invited email if you're signed out

If you’re signed out, the page shows You’ve been invited and asks for the email address the invitation was sent to. Enter it in Invited email address, then choose Continue. This step helps make sure an invitation link only signs in the person it was sent to.
3

Finish onboarding if you're new

New users finish account setup first. Babbily then brings you back to the invitation.
4

Accept the invitation

Check the team name and the “Signed in as” email address, then choose Accept invitation. Babbily shows “Joining team…” and then “You have joined the team!”.
5

Confirm access

Open your account menu and check that the team appears in your workspace list. You can also open Settings > Team.
If you’re already signed in when you open the link, Babbily keeps you signed in and shows Accept invitation right away. Check the “Signed in as” address first. If you accept with an account the invitation wasn’t sent to, Babbily says “This invitation was sent to a different email address.” Log out, open the link again, and sign in with the invited email address. If the confirmation step doesn’t work, choose Log in to accept and log in with the email address the invitation was sent to. If you don’t have a password yet, choose Forgot your password? on the login page to set one. For specific messages, see team invitation problems.
If you use multiple email addresses, ask the team owner which email they invited before creating a new account. If you already have a Babbily account, the team owner may be able to add you to the team directly, without an invitation email.

Log out and switch accounts

To log out, open your account menu by selecting your name at the bottom of the sidebar, then choose Log out. On a phone, choose Open menu first to show the sidebar. You can also go to Settings > Account and choose Log out. Babbily reloads to the login page. Logging out also tries to sign you out of Babbily on your other devices. It is not guaranteed: Babbily doesn’t confirm it on screen, and another device can occasionally stay signed in, for example during a temporary service problem. If you are securing your account, for example after using a shared computer:
  1. Open Babbily on each of your other devices and log out there too.
  2. If you can’t reach a device, such as one that was lost or stolen, contact support.
To switch accounts, log out, then sign in with the other account.

What changes in your browser

When you log out or switch accounts, Babbily clears that account’s data saved in your browser, such as:
  • Temporary Chat state.
  • Sidebar order.
  • Your selected model.
  • Composer tool choices.
  • The last workspace you used.
  • News reading history.
Your theme and language stay the same. Some other preferences may reset after you log out.

Other tabs

  • If you sign in to a different account in one tab, your other Babbily tabs reload as that account.
  • If you log out in one tab, your other Babbily tabs go to the login page.
On a shared or public computer, log out when you finish. Logging out clears your account’s data saved in that browser.

Manage account settings

Open Settings > Account to manage:
  • Email address.
  • Reset password, or Set a password if you only use a social sign-in option.
  • Passkeys.
  • Chat completion notifications.
  • Log out.
  • Delete account, which links to support.
For data you cannot remove yourself, account deletion requests, or access issues that remain after troubleshooting, contact support.

Data export and deletion

Understand what you can copy, download, delete, or request through support.
Last modified on October 7, 2026