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Use this guide if you own or help manage a Babbily team workspace.
Team controls can vary by plan, role, billing state, and account state. Owner-only controls may be hidden for team members.

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Team roles

Team members may see plan and usage information, but subscription changes and owner-level billing actions belong to the team owner.

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Create a team

1

Choose a team plan

Choose Team or Teams Ultra from the plan flow.
2

Name the workspace

Add the team or company name customers should recognize in settings.
3

Add teammates

Invite enough people to meet the setup requirement. Team setup requires at least three people total, including the owner.
4

Complete subscription setup

Finish the billing step so the workspace can become active.

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Invite members

Owners can invite one or more teammates by email from Settings > Team. After an invitation is sent:
  • Pending invitations can be reviewed from team settings.
  • Invitees join after accepting the invitation.
  • Accepted members receive access to the team plan and team API usage budget.
  • Pending invitations do not receive team access or usage until accepted, but may affect billed seats until accepted, declined, or canceled.

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Manage members and invitations

Use Settings > Team to review accepted members and pending invitations. Depending on your role and the invitation state, you may be able to resend, cancel, or remove access.
Removing a member stops that person from receiving team plan access. It does not delete content inside the member’s separate account or connected apps.

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Billing and plan changes

Team owners manage billing from Settings > Billing. Team members should ask the owner to make plan changes, update billing, or troubleshoot missing subscription controls. If a recent billing change is not visible yet, refresh settings and check again after a short wait.

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Team API usage budget

Team seats are billed separately from usage availability. Accepted team members receive the team plan’s included API usage budget and follow the team plan reset timing. If a team workspace runs out of included usage:
  • Team members should contact the team owner.
  • Team owners can review usage from billing and usage surfaces.
  • Team owners can upgrade when the plan supports it.

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Troubleshooting team controls

If a team control is missing:
  • Confirm whether you are the team owner.
  • Confirm the invitation was accepted.
  • Refresh Settings > Team and Settings > Billing.
  • Ask the team owner to manage billing or subscription changes.
  • Contact support if the expected control still does not appear.

Teams

Learn the basic team workspace flow.

Billing and plans

Understand plan controls and billing visibility.

Admin and procurement FAQ

Review SSO, analytics, priority support, privacy, and procurement questions.

API usage budget

See how usage works for individuals and teams.

Offboarding and access review

Review members, pending invitations, shared links, connector access, billing, and usage when access changes.

Contact support

Learn what to include when asking for help.