Available controls can vary by plan, role, billing state, and account state. Team owners manage most team access and billing actions.
Offboard a team member
Confirm your role
Make sure you are the team owner or have the controls needed to manage membership.
Remove team access where available
Use the available member controls. Removed members no longer receive team plan access.
Review pending invitations
Pending invitations do not receive team access until accepted, but they are still worth reviewing. Check for:- Invitations sent to the wrong email.
- Invitations that are no longer needed.
- Duplicate invites.
- Teammates who need a resend.
- People who should be invited with a different email.
Review shared links
When team access changes, ask the owner or relevant teammate to review public share links. Good checks:- Does the shared thread still need to be public?
- Does it include customer, billing, connector, or confidential context?
- Should the thread be replaced with a cleaned-up summary?
- Does the audience still need access?
Review connector access
Connector access belongs to the account that authorized it. A team membership change does not automatically delete content inside connected apps. Ask affected users to:- Review connected apps in Settings > Connectors.
- Revoke access from the connected app if needed.
- Remove app permissions from the app’s own admin settings when appropriate.
- Contact support if access cannot be managed from the UI.
Review billing and usage
Team owners should check:- Whether the member is accepted or pending.
- Whether billing controls show the expected team state.
- Whether API usage budget timing still matches the team plan.
- Whether a plan upgrade or downgrade is needed.
Access review cadence
For healthy team administration, review these regularly:- Accepted members.
- Pending invitations.
- Billing owner and plan.
- Public shared chats.
- Connector authorization status.
- Team usage and low-budget warnings.
Team admin guide
Manage team setup, invitations, billing visibility, and team usage.
Trust and data boundaries
Understand safe handling for chats, memory, connectors, sharing, and support.
