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Use this guide when a connector is missing, stuck, disconnected, or returning less context than expected.

Connector status meanings

StatusWhat it usually meansWhat to try
Not connectedThe app has not been authorized for your account.Choose the connector and start setup.
Set upThe connector needs additional setup information.Finish the setup flow and return to Babbily.
AuthorizeThe connector needs you to sign in or approve access.Choose Authorize and complete the app flow.
ConnectedBabbily can use the connector when the model, tool mode, and permissions allow it.Ask for the app by name or choose it manually.
Preparing toolsBabbily is finishing connector readiness after authorization.Wait a moment, refresh, then try again.
ErrorSetup or tool readiness failed.Refresh, reconnect, or contact support if it repeats.
Expired or revokedAuthorization no longer works.Reconnect the app or approve access again.
PendingSetup is still finishing.Wait a moment and refresh Settings > Connectors.

If setup does not open

1

Allow pop-ups

Allow pop-ups for Babbily, then choose Authorize again.
2

Finish the app flow

Sign in to the connected app and approve the permissions you are comfortable granting.
3

Return to Babbily

Go back to Settings > Connectors and wait for the status to refresh.
4

Try the connector in chat

Ask for the connected app by name, choose it from the composer, mention it with @, or use / when connector-specific commands are available.

If Babbily cannot find something

Connector answers depend on what your connected-app account can access. Try:
  • Name the app, folder, channel, project, repository, board, person, or time window.
  • Confirm you can open the item directly in the connected app.
  • Check whether your app role has permission to view it.
  • Use Manual mode and choose the connector directly.
  • Reconnect if your app permissions recently changed.

If an action needs approval

Some connector actions ask for approval before running. Review the content and destination before approving:
  • Recipients and subject lines.
  • Documents, sheets, slides, pages, tasks, or records being changed.
  • Billing, customer, payment, or support context.
  • Automations or workflow changes.
Do not approve a connector action unless you understand what it will do.

If you want to remove access

Use Settings > Connectors to disconnect apps where controls are available. If you cannot remove access from Babbily, revoke access in the connected app’s own settings and contact support if you still need help. Removing connector access does not delete content inside the connected app.

Connectors

Connect apps and understand approval-required actions.

Connector capabilities

See what each connector can help you find, reference, draft, or update.

Data controls FAQ

Review connector privacy and access controls.

Contact support

Learn what to include when a connector still fails.